Protect America Security Review: Does It Still Deliver?

Protect America Security Review: Does It Still Deliver?

Joshua Hilsberg 
June 11, 2020

It is one of the oldest home security systems, operating on the territory of the United States for more than 27 years. It is a fairly competitive brand renowned not only among the usual residents but among the business owners as well. Protect America can satisfy the sophisticated taste of almost any customer. It is a stable smart home automation system with windows and door sensors, Z-Wave integration, and the other highlights

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Total Score 8.5/10

Features

9.0/10



Equipment

9.0/10



Price

8.0/10



Ease of Use

9.0/10



Trust Score

7.5/10




  • Free hardware
  • Day and night monitoring
  • Low price for 2020
  • Professional setup is not available

Basic Specs

  • 24/7 surveillance with video monitoring and motion detection
  • Wide range of bundles to every taste
  • Smart home automation and protection features
  • Comprehensive setup guide
  • Cheap
  • Free hardware

Protect America Home Security System Review: Background Facts 

Protect America security system is a large team of skilled and knowledgeable pros committing themselves to the protection of any home, apartment, or business premises. The initial concept was established in 1992 by Pascall. The main department of the company was founded in Austin, Texas. The headquarters of the company has not changed its location since that time. The brand was bought in 2010 by Rockbridge Growth Equity LLC.

Protect America security system has been through many years of development, and now it has over 400,000 clients in the United States. It hits the TOP-15 home security systems, according to the SDM Magazine.

Protect America: Essential Features

You have to pay a monthly fee to get access to the desired features and tools. There are no extra prices because the pricing policy is straightforward. Besides, you will not have any trouble with the DIY setup. The price is reduced thanks to the absence of the obligatory pro installation. If something goes wrong, the customer service is always ready to share relevant information.

XTi Control Panel

All customers agree that Protect America security system manages to record everything without gaps regardless of the unpredictable power cuts. The app will also help you control the locks and the whole security system as well. If you forget to turn on the notifications on your smartphone and someone breaks into your house, the smart detectors will notify the online management about it. Protect America security system aims to keep you safe 24/7.

SMART Connect

Each security system with such options as geolocation, GPS tracking, and vehicle tracking, is connected with the smartphone application. Your security cameras are always ready to send clips to your mobile phone. Sound and motion detectors will notify you about the unpredictable events. 24/7 video surveillance will provide you with additional support if you don’t have time for the self-surveillance.

Notifications

Instant notifications about the events happening at home when you are absent are highly important if you are a watchful parent or a caring relative. Imagine you have a partially disabled relative or a sibling who lives with you after a surgery. An emergency button will not only send the signal to the authorities but will address them to you as well. You will be aware of everything suspicious in your household.

Smart Home Automation

This function promotes convenience. You can schedule the events and fully control the smart sensors and video monitoring through the phone application or a convenient touchscreen panel. For example, you can settle the activity of the thermostat or schedule the inner and outer lighting elements. The system can turn on and off, depending on your needs.

Z-Wave Ambience Light Control Module

Z-Wave integration will help the homeowner cut the expenses on monthly electricity bills through the control of the lighting. You will manage to control the inner and outer lighting with a tap of a button regardless of where you are. If your lighting elements permit, you will also have a possibility to control the intensity of the lighting to create a special atmosphere in your home.

Amazon Echo Dot

The Amazon Echo dot integration gives a chance to interact with Protect America security through Amazon Alexa and similar products. You can control the system through voice commands without leaving the cozy bad or using a two-way audio interaction through the smartphone app. This brand offers a great number of integration and compatibility features.

Installation & Hardware

All smart home security systems are almost alike. The features are pretty much the same, and the only thing that makes the companies different is a small set of highlights. Are there any perks making Protect America unique? It is an old company with a positive reputation. Judging by the feedback, they know how to satisfy the customers, do they not?

Indoor Video Surveillance

Place the wireless camera in the darkest and most unobserved corner of your living space to make sure nothing is unnoticed. Pay special attention to the entrance door. The security camera synchronizes with the mobile phone application that you can download from Google Play or iStore.

Doorbell Camera

You can easily see who is coming and make a decision whether you want the stranger to enter or not without approaching the door. It is one of the greatest features for the caring parents who have to leave their kids alone while staying at work. You can open the locks remotely in case some of your friends or relatives come to your place when you are away. If the front door sensor detects something suspicious, it will start recording immediately.

Window & Door Sensors

The sensors will notify you through the smartphone app about the opening and closure of windows and doors. The detectors are tiny and almost completely invisible. The burglar will not notice them.

Motion Detection

These wireless and intelligent tiny tools will help you keep track of anything happening within the walls of your household. They can also react to temperature changes. The company advises to place them in the corners so that they could view within the range of 90 degrees.

Upgraded Control Panel (IQ Panel 2)

It is a high-grade monitoring device with a touchscreen panel, providing the clients with numerous customization and tune-up features. The panel works together with any type of smart home security system.

Glass Break Detection

The sound of broken glass will serve as a signal for the security system. It will send a prompt notification to your smartphone so that you could know whether it is a burglar trying to break into your house, or it is a cat who has dropped the vase.

Smart Lock Pro

You do not have to take the key out of your pocket anymore — the smart lock control will act like a magic wand, allowing you to open and close the back and front doors within a couple of touches.

Alula Key-chain Remote Control

It is a regular remote tool, similar to the one used with the car locks and alarm systems. It is tiny, and you can fix it to the key-chain. It activates and deactivates the home security system if you are within 100ft from the main hub.

Installation

It is super easy. Whether you have a landline or a cellular internet connection, Protect America security system will adapt to your needs. The only trouble here is that the user is responsible for the installation. As well as the other security systems, this one comes with a detailed list of instructions that you can find on the official website of Protect America. In matters of usability and installation, Protect America can compete with such mastodon as ADT smart home security systems.

Protect America Security System: Bundles & Fees

The price range is convenient, and you will not have any trouble finding a bundle in line with your financial capabilities. The vendor offers several payment methods. The choice of the plan depends on the type of the house or premises. Keep in mind that Protect America offers the lowest prices on the market of home security systems.

Plan

COPPER

SILVER

PLATINUM

Monthly Fee

$19.99

$37.99

$42.99

Standard Control Panel

Yes

Yes

Yes

Door & Window Sensor

3

9

14

Motion Detection

Yes

Yes

Yes

Yard Sign

Yes

Yes

Yes

Door & Window Decals

4

4

4

Upfront Fees

$0

$0

$0

DIY Installation

Yes

Yes

Yes

Round-the-Clock Monitoring

Yes

Yes

Yes

Application Compatible with Different Smartphones

Yes

Yes

Yes

Copper

It is the most affordable solution. There is a standard control panel, three sensors for the entrance doors, a motion detector, a sign for the yard, and four stickers. The monthly fee will be $19.99 for the landline connection. Broadband and cellular connections’ owners will pay $41.99 a month.

Pros:

  • Low price
  • Sufficient functionality
  • Convenient application
  • 24/7 monitoring and recording in case of emergency
  • Effortless installation and tune-up

Cons:

  • Broadband and cellular plans are more expensive
  • Not the best option for big houses

Silver

Let us call it the most convenient moderation bundle. This plan is perfect for the owner of a middle-sized household. The price is reasonable in comparison to the majority of the security systems sold in the market. The customer will have to pay $37.99 for nine sensors with a standard control panel, a motion detector, a sign for the yard, and four stickers.

Pros:

  • Perfect for middle-sized houses
  • Cost-efficient
  • Offers many sensors
  • Has mostly positive feedback
  • Offers yard signs and decals for windows and doors

Cons:

  • Still not enough for a large household
  • Too pricey for the small houses

Platinum

It is an all-in-one solution that is perfect from all points of view. Even the price is reasonable for the offered set of services. It will cost you only $37.99 per month, which is the cheapest option available on the American market. In addition to the standard equipment pack, you will also get a motion detector, a sign for the yard, four stickers, and fourteen sensors.

Pros:

  • Perfect for the large households
  • Flawless configuration for the price
  • 24/7 non-stop monitoring
  • Decals and signs warning the burglars
  • Compatibility with iOS and Android devices

Cons:

  • Does not have any significant differences from the other plans
  • Premium control panel has to be bought in addition

Additional Hardware

If you want to make your home security system complete and fitting to your needs, you might be interested in the purchase of the additional equipment.

Touchscreen Control Panel

It is a stylish and convenient touchscreen panel that will match any house thanks to its high-tech, convenient design. It gives information about the system's status and the activity of its functional elements. It is an affordable tool that will simplify the home security control.

Door & Window Sensor

The sensors are so tiny that no one will pay attention to them. Even an experienced burglar will not notice them while breaking into your house through the back door or a window in the living room. The manufacturer promises five years of battery life.

Motion Detectors

Protect America motion detector covers the area of about 25ft. The installation is so effortless that it can be done by a child. The detectors are sensitive not only to the motion but to the heat as well. Besides, they are pet-friendly solutions able to react only to the people.

Wireless Video Cameras

These are top-notch cameras with multiple features: they are equipped with LED lighting to simplify the surveillance at night; their coverage is up to 16ft; there is also a two-way audio option built in the wireless cameras.

Smoke Detectors

Fire is one of the most unpredictable and uncontrollable emergency cases. If you want to save your belongings from the disasters, the smoke detector will help you protect and promptly save your living space.

Smart Home Automation

Use your voice to give commands to the system remotely via the smartphone app while relaxing on the sofa. You can control the lighting, the temperature, and the humidity if you have the appropriate smart equipment and appliances.

User-Friendliness

The system was designed for  maximum simplicity in operation. It is a fully DIY solution. However, you can always ask for help and call to the online support center of Protect America for a consultation with one of the technicians free of charge. Unfortunately, professional installation is impossible, but an online conversation is always an option.

Self-monitoring is not that obligatory. In case of emergency, the Protect America home security system will send an urgent alert to the monitoring team, and the tech specialists will decide what to do to protect your living space and your family members. The emergency alerts are accepted 24/7.

Customers’ Experience

The years of positive home security experience and thousands of testimonials from the happy customers speak for themselves. If you are still unsure about the final decision, note that the reputation and positive customers’ feedback play a significant role.

Terms & Conditions

Before you accept the service, you will have to agree with the terms and conditions. A three years contract you will have to sign is hard to cancel without sufficient explanation. Nevertheless, you get the equipment free of charge and only pay a monthly membership fee.

Understand that such a long contract means that the company is ready to be responsible for the functionality of the equipment and emergency support. The firefighters and the police will get to your living space as soon as possible.

Customer Support 

There are many channels that customers can use to get in touch with online management. If you need urgent support, you can enter a live chat or make a phone call.

The majority of the customers are fond of transparent pricing and affordability. Even the competitors agree that Protect America has the lowest prices in the market, which is a great problem for many smart home surveillance systems. Low prices do not mean that it’s connected with the low quality.

FAQs

Is Protect America a decent home security system?

It is a very powerful system with great potential for development thanks to the experience of the tech staff members. It is one of the the oldest and, probably, most reliable home security providers in the country. It operates through the landline, which helps keep the prices low.

Is there any difference between Protect America and ADT?

These are nearly identical systems, and we cannot say that one of them is better. They are equally popular because, in addition to the basic set of functions, there is also a list of additions making the plan of your choice unique. The only significant difference is Protect America is a DIY solution with a straightforward operation. ADT is for the advanced, tech-savvy homeowners. Besides, ADT is more expensive.

How long does the contract with Protect America last?

Three years. The competitive companies offer deals from one to five years of the contract. Three years turns out to be the golden mean. There are no upfront costs, and you do not have to pay for the equipment.

Is there a possibility to cancel the contract with Protect America?

Yes, of course. Just call 800-951-5111 and choose option 4. You will have to give the reason for the cancellation. Probably, you will have to pay the cancellation fee, which is normal for all companies like this.

Is Protect America long in the business?

Definitely, it has had more than 25 years of experience in the market.

Protect America: Pros & Cons

It’s time to have a look at the list of the basic advantages and drawbacks of Protect America home security system.

Pros:

  • Free hardware
  • Cheap service
  • Intuitive setup
  • Automatic emergency calls
  • 24/7 emergency monitoring

Cons:

  • No professional installation
  • Cellular and broadband options are costly

What Makes Protect America Stand Out?

Their thirst for perfection knows no borders: it is 2020, but the team is still working on improvements and smart home security renovation. They want to keep the low price options for as long as possible, which demonstrates respect for the current and potential clients.

Best Inclusive Home Security

Total Score 8.5/10


Features

9.0/10



Equipment

9.0/10



Price

8.0/10



Ease of Use

9.0/10



Trust Score

7.5/10



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About the author 

Joshua Hilsberg

Joshua Hilsberg is at the forefront of our editorial team. Being a sensitive and thoughtful leader, Joshua has learned management and planning while working in the management team of one of the leading security providers in the country. Joshua is the chief strategist of Espysecurity, responsible for building the overall content strategy of the platform.


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