Ooma home security system is equally convenient for businesses and homes. It offers a wide range of opportunities and suitable tools that you can control via the phone. The hardware includes surveillance cameras, smart sensors, portable elements, and additional accessories.
This provider offers advanced technology and add-on options for residential home protection and commercial surveillance. With ADT Home Security integrations, mobile app, and a variety of hardwired and wireless products, this 145-year-old enterprise serves millions of properties each year.
Ooma Home Security Review 2020: In-Depth Overview
It is a complex and straightforward security system operating via the internet in most American cities. All tools are controlled via Ooma Telo — a unique service designed to configure devices integrated into the system. It offers self-monitored video surveillance, VoIP, and anything a customer might want.Customers can enjoy smart home surveillance with reasonable fees and variable VoIP packages. Most clients of the company agree that the smart sensors are among the greatest highlights of the system. There’s no fee for the phone app.
Ooma Security System: Background Facts
The company has an A+ rating, according to the Better Business Bureau. It is a trustworthy system, though it is a pioneer in smart home protection services. It is a DIY solution one can afford without any fuss and enjoy a flexible fee range and a cloud-based technology.
It is not the youngest company on the market. Andrew Frame, its founder, established the company back in 2004 after long and successful work at Cisco Systems. One of the greatest features that helped the company develop the business is a trustworthy VoIP (Voice Over Internet Protocol) package.
Essential Security Features
Most home security systems are conventional, and the set of essential functions is always the same. These are primary home surveillance cameras and motion sensors operated via the central hub and a control panel. Businesses can benefit from such things as Private Branch Exchange (PBX) and IP telephony built in the system. Ooma also tends to be versatile to fit the needs of all potential clients.
Smart Home Surveillance
It is a relatively new feature, initially tried and tested in 2017. It offers emergency calls, prompt remote notifications, and a convenient mobile app. If you are a Premium plan user, you get a Smart Home Monitoring option free of charge. Unfortunately, this function is unavailable for the Basic plan users. Nevertheless, if you pay an additional monthly fee, which is $5.99, you can add this option to your basic plan.
Ooma will protect you from the robbers trying to break into your home, thanks to the motion sensor monitoring. You will also be protected from the scammers and hackers trying to toy with the internal network and Private Branch Exchange through the router.
Flexibility for Renters & Homeowners
It is convenient both for a family and for a renter. It is a DIY portable system that will not take much time to install and tune-up.
Ooma obligatorily comes with Ooma Telo service. It means that you will have to purchase the Ooma Telo plan. Nevertheless, it is a top-notch system coming with unlimited voice calls, voicemail, call waiting, caller ID, and more.
Ooma Home Security Cell Phone Application
Whether you are an iOS, Android, or Windows phone owner, a mobile app will help you keep an eye on everything happening at home remotely.
The system is constantly connected to the mobile app that you can use to call the emergency if you are notified about something dangerous happening at home. You can count on professional monitoring operators that will always help you out. Pay attention that this service is not available in some states yet.
It is like setting an invisible sensitive perimeter around your household to help the system react to all suspicious activities inside and outside the living space. This function will help you control your kids, elderly relatives, and pets when you are away. It is also backed with an opportunity to automate the arm/disarm function.
Installation & Hardware
The system is almost entirely customizable. Every customer can get access to the specific services one needs. The obligatory purchase is the basic Ooma Telo plan, as nothing will work properly without it. Ooma offers both wired and wireless connectivity providing clear, landline quality of calling and a stable Internet connection.
Depending on the requirements and budget, there is always a chance to find a reasonable and convenient set of tools for home protection.
Butterfleye cameras were released in 2017, and now they are among the most popular among the homeowners.
The cameras can be integrated into the system and work together with such products as Amazon Echo, Google Voice, Alexa, and more. The cameras keep up to seven days of recording. This hardware can be improved through additional software and attributes. Audio connection and geofencing are a must for the watchful parents and reasonable homeowners. There are several types of Ooma surveillance cameras available.
It is an essential and popular model, with 1080p video resolution, spacious internal storage, battery backup, sound and motion detection, and a facial recognition function. The camera has no wires and is suitable for outdoor surveillance as well as for the indoor.
It has got an auto-adaptive white-and-black balance, 1080p full HD video quality, 120-degree field of view with noise reduction, and high sensitivity in dark premises. Customers say that Nero cam does not have any significant difference from the previous one.
Ooma Smart Cam
This is a new product of 2019, with better characteristics, more powerful battery, infrared night vision, and more.
The range of sensors is wide so that a customer could find a reasonable price solution combined with the required functionality. You can install them anywhere, and their battery life is up to a year and a half long.
Window & Door Motion Sensor
Nothing will go unnoticed, and all entrances to your living space will be protected against burglars. Smart sensors help users avoid false alarms.
If there is a risk of flooding, the sensors will notify you so that you could wake up the kids and call the emergency and save your pets and protect your property asap. The system can even control the humidity and make sure you water your plants appropriately.
Motions sensors are customizable. They can work following the pre-installed schedule. They have an 85-degree field of view, which is sufficient for any household.
Garage Door Sensor
Even if you have already left home, you can still check whether your garage door is locked or not. When someone opens the door, you get a notification.
A 105db siren will scare away robbers and notify you about the illegal intrusion.
In addition to the essential Ooma highlights, a user also gets a smart device that helps you save on phone bills and taxes. Its most enjoyable features are encrypted calls, free US calls, HD voice, and advanced voice compression.
It will cost you $99.99. It is a primary wired option to set up in the proximity of the Internet router.
Ooma Telo Air
The price is $129.99, and it is a more convenient option, wireless, portable, and connected through Wi-Fi.
Ooma Telo 4G
It is the most expensive option that will cost you $149.99, including taxes. It goes with wireless connectivity and supports 4G Internet technology.
Smart smoke detector
The name of the function speaks for itself: it detects smoke from anything burning in the area of the household. The greatest thing is the battery lasting for up to 10 years.
The DIY setup of such an innovative home security system is a dream-come-true for many customers. The official website offers comprehensive video tutorials and guides for the newbies in home security. Online customer service specialists will help you with specific issues and personal solutions.
Ooma Security System Fees & Bundles
Ooma is one of the most reasonable solutions in the market for homeowners with a tight budget.
Comparing The Ooma Home Protection Plans in 2020The following table will help you figure out more about the plans the company offers:
This plan comes free of charge, offering only the essential features, including prompt notifications, siren, convenient mobile application, a dashboard, push alerts, and as many smart sensors as you need. There is also a sort of diary where the system saves and keeps all activities up to 90 days.
Ooma Smart Security Starter Pack
This bundle offers an Ooma Telo, two sensors for the doors and windows, and a motion sensor. The shipping is free.
Ooma Smart Security Starter Pack with Ooma Water Sensor
The bundle offers an Ooma Telo, a water sensor, two sensors for the doors and windows, and a motion sensor. It is one of the universal solutions for your home, and there is no additional fee for the shipping.
Door & Window Sensor
Purchase this add-on for only $24.99 and get hold of any activities happening with the entrances into your living space. You’ll be promptly notified about the open windows and doors if you’re away or sleeping.
For a $34.99 fee, the clients get access to warnings or remote notifications about illicit and unpredictable motions in the covered zone. It is a customizable tool.
Garage Door Sensor
Pay $29.99 and get regular notifications about the opening and closure of the garage door.
It is a very loud alarm that will scare away the robbers for only $39.99.
Invest $29.99 more and get reliable leak detection. It is effective in case of plumbing problems and natural disasters like storms and floods.
It will cost you $59.99 and help you control the gates or the front door. It will only open if you know the code.
It is one of the most straightforward home security systems on the market, stably working through the current landline or a broadband internet connection. The system is popular among business locations in the United States. The manufacturer entrusts the control of the system entirely to the user. Whether you are interested in a direct inward dialing option or a secure PBX system, Ooma will offer a reasonable solution not to drain your budget.
Judging by the reviews, it truly is a beneficial and trustworthy solution to secure living space. The customer support is flawless, and personal data, as well as credit card information, is protected.
Terms and Guarantees
The system and the online platform of the company are safe for anyone to use. The staff members have no right to share the clients’ data with the other companies.
There are thirty days of trial, and you can get your money back if you understand that the Ooma security system is not suitable for your needs. Keep in mind that if you purchase Ooma from one of the third-party sellers, you may have different terms and obligations. There is no need to sign a long-term contract.
A business client can get in touch with Ooma online personnel 24/7 to discuss everything, including VoIP functionality, operation with Tracfone's Net10, integration with the Amazon Echo, and Google home security products.
Residential customer support is provided from 5 am to 5 pm on weekdays and from 8 am to 5 pm on weekends.
Customer Support is among the greatest highlights of Ooma. You can get in touch with the technicians through Skype, any type of video chat, email, and phone.
Positive & Negative Testimonials
Low prices and prompt customer support create a positive reputation for Ooma. Customer review platforms prove that Ooma is about impeccable performance and flawless technical equipment with long battery life.
There is only one thing that may seem inconvenient: if you buy the Ooma security system from third-parties, you might have different terms and conditions.
The mobile app is among the greatest perks. Besides, the system is portable, so you will not have trouble positioning it in different corners of your living space. The tutorials on the website are very comprehensive. All types of mobile phones are compatible with the system, and multiple packages plus additional options make it flexible and adaptable.
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Total Score 8.5/10
Ease of Use