iSmartAlarm Review: Full Security Control From a Phone

iSmartAlarm Review: Full Security Control From a Phone

Joshua Hilsberg 
September 3, 2020

iSmartAlarm is the modern, advanced system of home security that offers a unique subscription program requiring monthly fees or any form of contract from a user. In the following review, we will try to uncover the advantages and disadvantages for a user to choose the services of this security provider.

This provider offers advanced technology and add-on options for residential home protection and commercial surveillance. With ADT Home Security integrations, mobile app, and a variety of hardwired and wireless products, this 145-year-old enterprise serves millions of properties each year.

More...

Total Score 6.0/10

Features

7.0/10



Equipment

4.5/10



Price

8.0/10



Ease of Use

7.5/10



Trust Score

4.5/10




  • Contract-free
  • Mobile app
  • Customer support
  • Customer support

iSmartAlarm Security System Comprehensive Review

The iSmartAlarm security is wireless, and it only needs stable wifi to get it launched and operate it at all times. As the system is DIY, the costs for a consumer are relatively low. The system is equipped with a range of good quality cameras and is powered by the full-on automation.

Key Features

  • Customized solutions
  • Do-It-Yourself set-up
  • Integrated automation
  • Emergency button
  • The set of high-def cameras
  • Wireless system

The company introduced its first product in 2013. Promptly, they were able to raise more than $200 000 in pre-sales through the crowdfunding campaign back in the day. The company provides IFTTT compatibility and also full integration with Amazon Alexa as well as Google Home. The company quickly garnered a reputation, and in 2013 received Mark of Excellence Home Technology App of the Year prize from the prestigious Consumer Electronics Association.

Security Features

The product is equipped with a set of security features that put it in line with the most popular companies on the market. We will review the security features further in detail.

Landline or Cellular: Reliable Backup for Emergencies

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. 

Smart Home Connectivity

The company ensures integration with most leading smart home connectivity providers. Amazon Alexa voice controlling is available, and so is IFTTT.

Night Vision

The provider offers an infrared LED light system. The night vision is an essential part of any modern surveillance system and can serve the client on many occasions.

High Definition Video

The iSmartAlarm video security cameras do not provide full HD video quality (1080p.) However, the strong high definition footage of 720 p can be captured. It is a bit of a downside of the product, as most competitors of the company turned to full HD.

Completely Wireless Equipment

This provider’s equipment is fully wireless, making the installation and functionality flexible for a client. There is no need to mess up with landlines, wi-fi will take care of all the connectivity required for setup.

Surveillance Cameras

This company provides a substantial set of cameras capable of capturing video of high resolution and putting it to the cloud storage for further review and playback by the user. It is important to note that cameras are not included in every package, but can be added up for an additional cost.

Do It Yourself Installation

The instructions for installation provided by the company are really easy to go through. The do-it-yourself set up is intuitive, and any user can build up the system even without looking into the set-up manual.

Remote Control

The remote controls are reliable and make the system manageable from afar. It is just one click to turn the system on\off.

Cloud Storage

This company provides free cloud and local storage, so users can playback their footage later at some point.

Smart Integration

The smart-base station is fully integrated with Amazon Alexa as well as with IFTTT. Another useful feature is sound recognition, which is a convenient way to send alerts. The artificial intelligence provides full automation, keeping the user’s mind at rest at all times.

Mobile Application

The mobile app provided by the company allows a user to see footage from cameras during the recording. The app is also synchronized with the smart system and its products should a user need to arm or disarm the household.

Equipment & Installation

iCamera Keep

The iCamera is the headliner of the set of the brand’s cameras. It conducts night vision, tilting, and panning, 4x zooming, and is connectable to the rest of cameras in the security system.

Spot Camera

The spot camera also has 4x zooming and offers a fairly wide 130° field of view. The camera has two-way audio controls, and it can send alerts to the user’s smartphone. The camera carries 4 infrared LED lights to provide a good night view.

Windows & Doors Sensors

Door and window sensors are conventional for modern security systems. The sensors are powered through wi-fi, and they are so small they cannot be noticed by intruders. The motion sensors can be conveniently put at drawers and cabinets to prevent thieves, and also your little children, from getting in.

Motion Sensors

The motion sensor provided by the company is well-equipped to detect motion even 20 feet away. Pet owners are advised to use the device with caution, as their dogs or cats can be recognized as intruders, and the alarm will go off.

CubeOne

The CubeOne is the central hub for the security system. It transfers all sensors and cameras to the customer’s iPhone, iPad, Android, or any other device. CubeOne is empowered with a 110-decibel siren. Connectable to wi-fi.

Remote Tagging

Each tag has four buttons responsible for arming, disarming, triggering, and silence. Comes in super handy when one needs to let a visitor in or out.

Installation

For a proper installation, a user needs to create an account via the application and further connect to CubeOne to synchronize with a smartphone. The CubeOne will recognize the rest of the devices and set up the surveillance system.

iSmartAlarm Packages & Pricing

Kits & Bundles

iSmartAlarm security systems` users are not bound by contracts; the system is self-monitored. There are monthly plans available for a consumer. The features are added at an additional fee. The pricing is reasonable, and the total price depends on a plan, ranging from $199 to $499.

iSmartAlarm Comparison Table


Smart Home Video

Deluxe

Preferred

Plus

Price

$299

$249.95

$199

$100

Emergency Notifications

Yes

Yes

Yes

Yes

Voice-Control

Yes

No

Yes

Yes

Mobile Application

Yes

Yes

Yes

Yes

Amount of Cameras

1

0

0

0

Amount of Contact Sensors

3

4

2

3

Amount of Motion Detectors

1

1

1

1

We provide you with the observation of existing packages.

Smart Home Video Bundle

This is the most advanced package offered by the provider. The smart home bundle is the only package that comes with a video camera; besides the camera, there is free cloud storage included that allows users to monitor their household while they are away. The bundle is fully compatible with Amazon Alexa’s voice equipment.

Deluxe

The deluxe bundle offers protection throughout all entry points, being equipped with four contact sensors. Deluxe is compatible with IFTTT. In the case of an emergency, a mobile alert system informs a user instantly, and mobile alerts can let users know of emergencies or suspicious activity as soon as possible. The CubeOne is implemented.

Preferred

The preferred bundle is the good starter kit affordable with its $200 price for anyone. The Preferred bundle is compatible with the Amazon Alexa voice system. The set also connected with the CubeOne system and is equipped with two remote tags.

Plus

The Plus set is perfect for providing doors and windows security. Convenient for large-sized houses, The Plus bundle will be handy if added on top of the Preferred plan.

All set-ups are equipped with an excellent 100-decibel siren.

Exclusive Packages

Exclusive packages are designed for those who rent the apartment or own a smaller household.

Extra Bundle Kit Comparison Table

We are breaking down the features of current exclusive packages in the following chart:


Guard

Protect

Shield

Pricing

$353.96

$483.93

$613.90

The type of household

Apartment

Standard House

Large House

Mobile Application

Yes

Yes

Yes

Emergency Alert

Yes

Yes

Yes

Amount of Contact Sensors

4

6

8

Amount of Motion Sensors

3

5

7

Amount of Remote Tags

3

3

3

Guard

Specifically tailored for apartment renters, the Guard is IFTTT-compatible and allows sending push notifications and alerts through the application. The amount of entryway sensors is the exquisite feature of the Guard Plan.

Pros:

  • Amount of available sensors
  • Texts reviews and updates

Cons:

  • Suits only a smaller size unit
  • Does not have cameras included

Protect

The Protect Plan targets households of a standard size. The package of sensors that comes with a plan should cover any household of a regular shape and size. The bundle is fully integrated with Amazon Alexa’s voice control. The mobile-compatibility to the CubeOne hub provides availability for arming or disarming.

Pros:

  • The number of motion sensors
  • Alexa & other smart home products connectivity

Cons:

  • No security cameras included
  • Could be cheaper for the bundle

Shield

Shield plan is the most comprehensive and elaborate of all offered by the provider. The plan comes with 15 sensors and equipped with three remote tags covering the whole area of the house. Along with doors and windows, a user can put a motion detector in a hallway, walkway, or the driveway for providing a complete security system to the house. Connects to Amazon Echo and Alexa. The plan would require wi-fi with z-wave for excellent connection at all times. 

Pros:

  • D-I-Y set-up
  • Expanded iSmartAlarm package
  • Fully customized security

Cons:

  • Excellent wifi is required

Ease of Use

iSmartAlarm security systems are at the forefront of DIY and are very easy to install. Wireless connectivity makes it accessible for a customer from any point where the connection can reach. The customer support can help if the user will find it hard to set the system up.

Customer Experience

The customer service provided by the company has received mixed reviews. While the majority of consumers who left a review praise the support team and their skills, there are plenty of those who found the support team unresponsive and expert their skills low.

Terms & Guarantees

The company sets a one-year limited warranty. This covers repairs or replacements for the parts. The return policy covers the devices purchased through the company’s official website. These policies do not cover products purchased from third-party websites or stores.

Customer Support

Consumers can contact the support crew through the telephone number 408-245-2551. The operators are available Monday to Saturday. The email of the support team is found on the official website. There is the option to send requests online at the “Contact Us” section on the website.

Trust Score

Most reviewers agree that the company carries affordable products that most households can purchase being on a budget. The design of the security systems has received especial praise for its modern look and advanced functionality, and the tools and kits have a sleek and modern look. There are complaints received on compatibility with certain devices, such as iPhone app connection troubles, Google nest poor connectivity, Itunes incompatibility, and Google Home integration problems. The company has received C+ rating by the Better Business Bureau and two-and-a-half stars on the popular aggregator Trustpilot.

FAQ

Does iSmartAlarm Connect With Google Products?

The security systems provided by the company can be connected to Google Nest or Google Home. Besides, they are integrated with the Echo and Alexa by Amazon. Through the switch, a user can connect cameras to other devices installed on the premises, including the outside cameras, ring video doorbell cameras, or any alarm system.

How To Set Up iSmartAlarm?

A user is required to download the app available on the official website of the company. After that, the CubeOne station should be connected to a router. All the connections are intuitively understood and easy to perform. The mobile app provided by the company is backed by an extensive instruction on how to proceed with the installation. Do not forget to set up the call and alarm notifications through the app.

Is It Possible To Reset iSmartAlarm?

The unit can be reset, but the operation can only be performed by the user who has the rights of the administrator. The administrator needs to log in from his mobile application and find the menu. From the menu, the user must go to the Devices drop-down list, follow to CubeOne selection, then tap Settings. From the Settings menu, they should choose Reset and complete the reset operation.

Does iSmartAlarm Update?

The security system is set up to receive automatic updates. A user needs to make sure his system is connected to Wi-Fi at all times, so when a new update is available, the system will recognize it and the update process will start. If you want to make sure your system is up-to-date, log in to your account through the mobile app and go to the bottom of the screen, where the button Devices is located. From there you can navigate to Check For Updates button and hit it. The system will show you the current version and if any new updates have arrived.

Pros & Cons

The big advantage of the company for an average consumer is its contract-free obligations. Rarely, companies provide the contract-free policy, as most are trying to hook the user up binding him by the contract. Another financial specific is that a user can benefit from is that there are no monthly fees associated with the contract. The free cloud storage is a huge plus for a consumer as well. From the functionality point of view, the absence of a cellular back up option is the disadvantage for a user, as it might be a case, when the footage is lost in the absence of the regular automated backup. Such cases arise when the blackout happens.

Pros:

  • A user is not bound by the contract
  • Responsive customer support
  • Free cloud storage with little limitations
  • Excellent mobile application

Cons:

  • No cellular back-up available
  • There are only self-monitoring options available

Summary

iSmartAlarm security systems are generally reliable, very easy to use, decent products with good design, and implemented innovative technology. While the customer support could have been much better, it is the weak point of almost any other provider we have been reviewed on our website. The company offers a user-friendly mobile application that makes the customer journey trouble-free and has proved to be unfailing with most customers. The financial policy of the company deserves special recognition: the company implemented a contract-free policy, which attracts a lot of new users. No need to mention, the security camera set is lucrative for the first time users of security systems who might decide to “try it for a month and see how it goes.” The quality of coverage varies from household to household, but if arranged smartly, the set of cameras equipped with modern alarm systems can protect any unit of your living space from being trespassed.
Best Inclusive Home Security

Total Score 6.0/10


Features

7.0/10



Equipment

4.5/10



Price

8.0/10



Ease of Use

7.5/10



Trust Score

4.5/10



Loved this? Spread the word


About the author 

Joshua Hilsberg

Joshua Hilsberg is at the forefront of our editorial team. Being a sensitive and thoughtful leader, Joshua has learned management and planning while working in the management team of one of the leading security providers in the country. Joshua is the chief strategist of Espysecurity, responsible for building the overall content strategy of the platform.


Leave a Repl​​​​​y

Your email address will not be published. Required fields are marked

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}