Cove Home Security Review: Simplest but Safest System

Cove Home Security Review: Simplest but Safest System

Jeremy Porter 
June 15, 2020

An array of home security options are available on the market. From cheap ones up to exclusive systems with plenty of features, top-notch customer service, but all that at an exorbitant price. The cove is one of those providers who was introduced to the industry in 2018, and within 2 years only it has gained the respect of many people across the country. The Epsysecurity team was pleased to review this provider for those who still hesitate while making the best choice.

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Total Score 8.3/10

Features

8.5/10



Equipment

9.0/10



Price

8.0/10



Ease of Use

8.0/10



Trust Score

8.5/10




  • Remote control/Alexa and Amazon Compatibility
  • 24/7 assistance
  • Remote control available
  • The Cove security app can be improved

Cove Home Security System Review: In-Depth

The cove security system is customizable and affordable; also it can work without Wi-Fi. It provides clients with basic features that ensure home security around-the-clock. The quality of the equipment will not lag behind those of its competitors, and potential clients can feel free to choose from packages and their prices.

Key Perks

  • 24/7 tech support
  • Effective lifetime warranty
  • Alexa/Amazon compatibility
  • Remote control
  • Text alerts
  • Money reimbursement
  • Variety of add-on`s for customization

About Cove

The cove is not a long-standing company with millions of current clients; however, it has gained substantial popularity with its affordable but high-quality equipment. Behind the curtain stays a team that had been previously involved in the home security industry, so they know how to make attractive offers. They will provide one, with a lifetime warranty as well as a money-back guarantee and trial.

Features Of Cove

Like with other providers, including ADT, SimpliSafe, Vivint, Google Nest, Cove can boast the basic but practical and exclusive features that make it interesting in terms of comfort and pricing. One can independently choose what fits his home security or customize the features towards their preferences or certain needs.

Home Automation

Unfortunately, Cove cannot offer this feature for smart homes, but they currently have compatibility with Alexa, which can make up for it.

Around-the-Clock Monitoring

24/7 monitoring is a basic feature that helps users to feel secure whenever they are away from home or behind its closed doors. By contributing a monthly fee, you can access it painlessly. The pricing will range between $14–25 monthly.

Lifetime Warranty

The warranty should be present at all times, as it saves users from any hassle with acquired bugs or malfunctions. Usually, providers offer a 1-year warranty, but as to Cove, the warranty is life-long.

DIY/Do-It-Yourself Installation

Cove’s DIY helps any person access easy setup as well as great usability. So, it will fit both young clients and elderly people.

Remote Control

Smartphone remote control is available with Cove. Users can access the recordings from cameras, store them on the cloud, and then play them on the smartphone.

Equipment Warranty

One can use it to repair defects in the equipment or fix the bugs that occurred during the use. There is no time-frame. So, if you use Cove for 10 years, you will be able to refer to a warranty, just the same.

Text Alerts

IntraText is the Cove’s exclusive feature. Clients can send text messages to the monitoring center whenever they believe there are intruders or burglary intentions regarding their house.

Google Assistant/Alexa

Instead of wasting time on typing or arming/disarming the system, one can use voice commands. You only will need to integrate this feature. There are many tutorials online, or you can refer to the tech team.

Lock-on-Prices Guarantee 

Being a client, especially long-term, can be exposed to risks of the spike in prices for the package. With Cove, the clients are safe from it, as they offer to lock on the best price which one will pay until they stop using their security system.

Free Trial

To ensure that security system works appropriately, one can choose a trial during which he can check the performance of the system and equipment alone, and only then decide whether it is worth subscribing to the plan.

Wide Assortment of Equipment

Clients can decide what they want to have in the package. Cove offers add-on products. You can choose only one camera or add sensors, detectors among others.

Equipment And Installation

One of the perks of turning to Cove is its high-quality equipment that was designated to serve the clients long-termly. As was said above, you can choose what you exactly need or add much equipment to ensure home security to the max.

Cameras

Their cameras are equipped with basic features, including night vision and HD quality video. Beyond that, their recordings could be accessed for free through Cloud.

Touch Alarm Panel

24/7 monitoring and 24/7 battery backup. It comes with two-way audio and a very loud siren. No wires or drilling needed, as it is easy to set up and then use. In case thieves try to a silent alarm, the monitoring center immediately sends you alerts to verify suspicious activity.

Door Sensor

5-year battery life, and self-testings (every 1 hour) to check the performance and avoid bugs. It fits any type of doors. The design is discreet, so both you and thieves will not notice it. Cove offers tutorials to set it up, so no tech support needed. Comes with customization tips if you have special requirements.

Motion Detector

Motions detectors also come with 5-year battery life, and self-checks to improve the performance. The detector is fully pet friendly, as it can differentiate the pets’ movements from those of humans. If your pet weighs up to 45lbs, it will not cause false alarms. 3–4 motion detectors are a great fit for large houses.

Key Fob Remote

At the press of a button, one can arm and disarm the security system, without even standing up from the sofa. The key fob comes with a panic button and +5 years of battery life. Furthermore, one can open the doors with it. If needed, the security system can support a few key fobs if you require them for each member of your family.

Window Sensor

Fits any type of window, and comes with self-checks to improve bugs if there are any. It can send alerts to the owner’s smartphone and is friendly for customization. -year battery life and discreet and practical design to hide it from the sight of unwanted visitors, all in.

Glass Break Detector

Receive instant messages on your smartphone whenever someone breaks the window glass, and then send alerts to the monitoring center. The glass break detector is easy to install, and it comes in a discreet design, with a 360-degree angle and a 15-feet range of audio.

Smoke Detector

It does not matter how careful with fire you are, fails can happen to anyone. To protect yourself and your family from major outcomes of fire breaking, the smoke detector will be the best choice. It comes with a direct connection to the emergency service or firefighters.

Flood Sensor

What about a flood in the house? You will not want it to happen at your house. Flood sensors come equipped with instant leak alerts and self-checks every hour. Beyond that, there are freeze sensors that can alert you about the potential threat in the form of massive leakage. It is connected to the emergency facilities.

CO Detector

Carbon Monoxide can kill or seriously poison you. Ensure your safety with CO detectors that come with a 5-year warranty, customization options, and self-checks for better performance.

Medical Button

Medical button fits those who live with certain medical conditions, mental health conditions, or those who are exposed to the danger of acquiring injury in their houses, specifically seniors. A medical button will help to avoid such risks or access emergency services. It comes with LED lights, and you can wear it around your neck as well.

YI Indoor Camera

IY Indoor camera is offered with 7 days free storage of multimedia with the further relocation of recordings to the SD card or Cloud with the bank-like encryption security. It has two-way audio, night vision, infrared sensors, and 1080p resolution.

Installation

As per Cove’s team as well as current users, their equipment, system, and features are easy to install and use. The products come with DIY installation, so you avoid drilling holes or any other wires to plug  within your house. In case you are not still aware of how DIY works, there are many tutorials for each feature on their official website. If needed, you can contact the customer support team to request virtual help as well.

Available Packages and Their Prices

Cove’s Packages

The Cove team does not offer plenty of plans for their potential clients. Yet, their options fit any type of home security. If you require either basic or premium options, you will find them with this provider.

Basic Package 

The pricing for this package may vary between $14 up to $25/monthly, but you should be ready to commit to a long-term contract. It is a very big drawback, as many other providers got rid of this commitment. The only way to avoid contracts is to upgrade.

Pros:

  • You are deprived of upfront fee
  • Comes with pro monitoring and 1-year warranty
  • Supports cell connection
  • Fall/smash protection

Cons:

  • 3-year contract
  • Cancellation fees

Pros of Basic Package:

Pro Package

Cove’s Pro Package is a premium solution for those who require more in terms of features but also those who can afford the higher costs. Yet, this cost won’t be anything, as users of PRO do not need to commit to any contract. As for drawbacks, clients will have to contribute upfront fees for features including sensors, detectors, fob control, cameras among others.

Pro package comes with a designated app from where one can arm or disarm the system from their smartphone or tablet.

Pros:

  • Lifetime warranty
  • Compatibility with Alexa
  • Locked-on-Prices
  • Battery backup

Cons:

  • Costly
  • No outdoor protection

Comparison of Packages

Package

Pricing

A 3-year contract

Mobile application

Basic

$14

+

-

Pro

$25

-

+

Cove’s Contracts

Cove differs from other providers of security systems, as its contracts are aimed mostly to cover the equipment in installment payments. Yes, it burdens the client for 3 years, but in return, one is free from any upfront fees. Some users like it, but others claim that some providers are smarter and more beneficial, without contracts and with small upfront fees.


Cove

ADT

Fee

$24.99

$52.99

Warranty

Lifetime

Limited

Tech Service Fee

-

+

Details on Contracts

3 years

3 years

Cost of Equipment

The assortment of Cove’s security system equipment is immense. The potential clients can choose solutions that they need for their security and safety and avoid unnecessary tools that they won’t need. For example, people living in hot climates may not require flood sensors.

Below, find the cost of their equipment.

YI Indoor Camera

$59

Touch Alarm Panel

$184

Door Sensor

$15

Motion Detector

$30

Key Fob Remote

$25

Window Sensor

$15

Glass Break Detector

$35

Smoke Detector

$30

Flood Sensor

$20

CO Detector

$50

Medical Button

$20

Basic Package Equipment

Every security system should have basic equipment to provide the utmost security. Let us take a look again at their prices, so you could understand whether they should be at your home or not.

Detectors/Sensors

Pricing

Entry Sensor

$15

Motion Detector

$30

Smoke/Heat Detector

$30

Flood Sensor

$20

Glass Break Detector

$30

CO Detector

$50

Panic/Medical Button

$20

Security Panel

$184

Key Remote

$25

Overall Usability

Cove’s security system and equipment are easy to install and use. As was said above, the products come with DIY installation, so one will not need any tech knowledge, or else, one can always refer to Cove online tutorials on how to set up one particular item. Based on clients’ feedback, you will spend a few minutes to make the security system work. If you are still puzzled, a customer support team will easily guide you through all steps.

All in all, products correspond to the high quality standards, come at affordable prices, and are easy in terms of use. Overall usability is excellent.

Customers’ Feedback On Use

Customer feedback differs from user to user; however, the Cove’s team does their best to answer all the inquiries promptly and efficiently, including help for resolving any bugs with their users’ security systems.

General Terms Of The Use of Cove’s System

Policies are rather standard and will not offer you anything extraordinary, except for a refund if you are not satisfied with their system`s usability. But there is one rule: you can apply for a refund only during the first two months after the purchase. And, users should pay for mailing services themselves when sending the equipment back.

Customer Support

Cove may not boast the extensive number of customer support channels, but they are effectively the same. US residents who are users of Cove’s security systems can reach them by phone during their working hours. Those who are outside the US should contact the company only via email.

The working hours are Mon–Fri from 5:00 pm–9:00 pm.

Trust Ratings

Myriad online reviews reported that Cove home security offers are decent, affordable, and simultaneously of high-quality. There will not be any damages during the first days of usage, and their security systems can be easily considered durable ones. As for drawbacks, it is a basic plan that can bound you to a 3-year commitment. BBB rating is A.

FAQs on Cove Security System

Is Cove Security System Compatible With Alexa?

Yes, Cove supports Alexa alongside Google Home, however, it comes only in the Plus package. Alexa works by showing the status of alarm systems. It neither controls climate regulator nor smart locks.

Will Cove Benefit My Homeowners’ Insurance?

Yes, as Cove offers the current clients a certificate that can be used for discounts within their insurance providers. Yet, the clients should first install the system and ensure it is working well.

To learn the eligibility for discounts, one should contact his insurance company.

What Options Are Available with Cove’s Mobile App?

You can control your security system by creating an account in an app. The app will send alerts, notifications whenever you are at home or away. Beyond that, it comes with any Cove’s plan.

Does Cove Fit Renters?

Yes, it perfectly fits renters, as Cove will not obligatorily bound one for long-term contracts. If you move, take the system with you, and contact the company for information update on your relocation.

Pros and Cons of Cove Security System

There are both pros and cons of their security system which you could see with our article above. Still, take a look at their brief description.

Pros:

  • Excellent reputation
  • An array of affordable equipment and features
  • Great customer support team
  • Prompt alerts and communication with the police upon the need

Cons:

  • Costly, compared to other companies
  • The mobile app leaves much to be desired
  • No doorbell camera

Your Safety is Under Control

 Being relatively new to the market, the Cove security system has managed to satisfy many users who access simultaneously affordable prices and decent equipment. It fits renters, has many features, and easy to use. Decide in the favor of the company if you want to have your security under the highest-rate control without efforts.

Best Inclusive Home Security

Total Score 8.3/10


Features

8.5/10



Equipment

9.0/10



Price

8.0/10



Ease of Use

8.0/10



Trust Score

8.5/10



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About the author 

Jeremy Porter

As a former sales manager, Jerry has extensive experience in home safety solutions. He has been working in this sphere for 12 years. He is industrious, ambitious, and accurate. As of now, he has been writing home security articles for about 6 years and has already managed to present his materials in a range of influential periodicals, including The Washington Post.


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