An array of home security options are available on the market. From cheap ones up to exclusive systems with plenty of features, top-notch customer service, but all that at an exorbitant price. The cove is one of those providers who was introduced to the industry in 2018, and within 2 years only it has gained the respect of many people across the country. The Epsysecurity team was pleased to review this provider for those who still hesitate while making the best choice.
Ease of Use
Cove Home Security System Review: In-Depth
The cove security system is customizable and affordable; also it can work without Wi-Fi. It provides clients with basic features that ensure home security around-the-clock. The quality of the equipment will not lag behind those of its competitors, and potential clients can feel free to choose from packages and their prices.
The cove is not a long-standing company with millions of current clients; however, it has gained substantial popularity with its affordable but high-quality equipment. Behind the curtain stays a team that had been previously involved in the home security industry, so they know how to make attractive offers. They will provide one, with a lifetime warranty as well as a money-back guarantee and trial.
Features Of Cove
Like with other providers, including ADT, SimpliSafe, Vivint, Google Nest, Cove can boast the basic but practical and exclusive features that make it interesting in terms of comfort and pricing. One can independently choose what fits his home security or customize the features towards their preferences or certain needs.
Unfortunately, Cove cannot offer this feature for smart homes, but they currently have compatibility with Alexa, which can make up for it.
24/7 monitoring is a basic feature that helps users to feel secure whenever they are away from home or behind its closed doors. By contributing a monthly fee, you can access it painlessly. The pricing will range between $14–25 monthly.
The warranty should be present at all times, as it saves users from any hassle with acquired bugs or malfunctions. Usually, providers offer a 1-year warranty, but as to Cove, the warranty is life-long.
Cove’s DIY helps any person access easy setup as well as great usability. So, it will fit both young clients and elderly people.
Smartphone remote control is available with Cove. Users can access the recordings from cameras, store them on the cloud, and then play them on the smartphone.
One can use it to repair defects in the equipment or fix the bugs that occurred during the use. There is no time-frame. So, if you use Cove for 10 years, you will be able to refer to a warranty, just the same.
IntraText is the Cove’s exclusive feature. Clients can send text messages to the monitoring center whenever they believe there are intruders or burglary intentions regarding their house.
Instead of wasting time on typing or arming/disarming the system, one can use voice commands. You only will need to integrate this feature. There are many tutorials online, or you can refer to the tech team.
Being a client, especially long-term, can be exposed to risks of the spike in prices for the package. With Cove, the clients are safe from it, as they offer to lock on the best price which one will pay until they stop using their security system.
To ensure that security system works appropriately, one can choose a trial during which he can check the performance of the system and equipment alone, and only then decide whether it is worth subscribing to the plan.
Wide Assortment of Equipment
Clients can decide what they want to have in the package. Cove offers add-on products. You can choose only one camera or add sensors, detectors among others.
Equipment And Installation
One of the perks of turning to Cove is its high-quality equipment that was designated to serve the clients long-termly. As was said above, you can choose what you exactly need or add much equipment to ensure home security to the max.
Their cameras are equipped with basic features, including night vision and HD quality video. Beyond that, their recordings could be accessed for free through Cloud.
Touch Alarm Panel
24/7 monitoring and 24/7 battery backup. It comes with two-way audio and a very loud siren. No wires or drilling needed, as it is easy to set up and then use. In case thieves try to a silent alarm, the monitoring center immediately sends you alerts to verify suspicious activity.
5-year battery life, and self-testings (every 1 hour) to check the performance and avoid bugs. It fits any type of doors. The design is discreet, so both you and thieves will not notice it. Cove offers tutorials to set it up, so no tech support needed. Comes with customization tips if you have special requirements.
Motions detectors also come with 5-year battery life, and self-checks to improve the performance. The detector is fully pet friendly, as it can differentiate the pets’ movements from those of humans. If your pet weighs up to 45lbs, it will not cause false alarms. 3–4 motion detectors are a great fit for large houses.
Key Fob Remote
At the press of a button, one can arm and disarm the security system, without even standing up from the sofa. The key fob comes with a panic button and +5 years of battery life. Furthermore, one can open the doors with it. If needed, the security system can support a few key fobs if you require them for each member of your family.
Fits any type of window, and comes with self-checks to improve bugs if there are any. It can send alerts to the owner’s smartphone and is friendly for customization. -year battery life and discreet and practical design to hide it from the sight of unwanted visitors, all in.
Glass Break Detector
Receive instant messages on your smartphone whenever someone breaks the window glass, and then send alerts to the monitoring center. The glass break detector is easy to install, and it comes in a discreet design, with a 360-degree angle and a 15-feet range of audio.
It does not matter how careful with fire you are, fails can happen to anyone. To protect yourself and your family from major outcomes of fire breaking, the smoke detector will be the best choice. It comes with a direct connection to the emergency service or firefighters.
What about a flood in the house? You will not want it to happen at your house. Flood sensors come equipped with instant leak alerts and self-checks every hour. Beyond that, there are freeze sensors that can alert you about the potential threat in the form of massive leakage. It is connected to the emergency facilities.
Carbon Monoxide can kill or seriously poison you. Ensure your safety with CO detectors that come with a 5-year warranty, customization options, and self-checks for better performance.
Medical button fits those who live with certain medical conditions, mental health conditions, or those who are exposed to the danger of acquiring injury in their houses, specifically seniors. A medical button will help to avoid such risks or access emergency services. It comes with LED lights, and you can wear it around your neck as well.
YI Indoor Camera
IY Indoor camera is offered with 7 days free storage of multimedia with the further relocation of recordings to the SD card or Cloud with the bank-like encryption security. It has two-way audio, night vision, infrared sensors, and 1080p resolution.
As per Cove’s team as well as current users, their equipment, system, and features are easy to install and use. The products come with DIY installation, so you avoid drilling holes or any other wires to plug within your house. In case you are not still aware of how DIY works, there are many tutorials for each feature on their official website. If needed, you can contact the customer support team to request virtual help as well.
Available Packages and Their Prices
The Cove team does not offer plenty of plans for their potential clients. Yet, their options fit any type of home security. If you require either basic or premium options, you will find them with this provider.
The pricing for this package may vary between $14 up to $25/monthly, but you should be ready to commit to a long-term contract. It is a very big drawback, as many other providers got rid of this commitment. The only way to avoid contracts is to upgrade.
Pros of Basic Package:
Cove’s Pro Package is a premium solution for those who require more in terms of features but also those who can afford the higher costs. Yet, this cost won’t be anything, as users of PRO do not need to commit to any contract. As for drawbacks, clients will have to contribute upfront fees for features including sensors, detectors, fob control, cameras among others.
Pro package comes with a designated app from where one can arm or disarm the system from their smartphone or tablet.
Comparison of Packages
A 3-year contract
Cove differs from other providers of security systems, as its contracts are aimed mostly to cover the equipment in installment payments. Yes, it burdens the client for 3 years, but in return, one is free from any upfront fees. Some users like it, but others claim that some providers are smarter and more beneficial, without contracts and with small upfront fees.
Tech Service Fee
Details on Contracts
Cost of Equipment
The assortment of Cove’s security system equipment is immense. The potential clients can choose solutions that they need for their security and safety and avoid unnecessary tools that they won’t need. For example, people living in hot climates may not require flood sensors.
Below, find the cost of their equipment.
YI Indoor Camera
Touch Alarm Panel
Key Fob Remote
Glass Break Detector
Basic Package Equipment
Every security system should have basic equipment to provide the utmost security. Let us take a look again at their prices, so you could understand whether they should be at your home or not.
Glass Break Detector
Cove’s security system and equipment are easy to install and use. As was said above, the products come with DIY installation, so one will not need any tech knowledge, or else, one can always refer to Cove online tutorials on how to set up one particular item. Based on clients’ feedback, you will spend a few minutes to make the security system work. If you are still puzzled, a customer support team will easily guide you through all steps.
Customers’ Feedback On Use
Customer feedback differs from user to user; however, the Cove’s team does their best to answer all the inquiries promptly and efficiently, including help for resolving any bugs with their users’ security systems.
General Terms Of The Use of Cove’s System
Policies are rather standard and will not offer you anything extraordinary, except for a refund if you are not satisfied with their system`s usability. But there is one rule: you can apply for a refund only during the first two months after the purchase. And, users should pay for mailing services themselves when sending the equipment back.
Cove may not boast the extensive number of customer support channels, but they are effectively the same. US residents who are users of Cove’s security systems can reach them by phone during their working hours. Those who are outside the US should contact the company only via email.
The working hours are Mon–Fri from 5:00 pm–9:00 pm.
Myriad online reviews reported that Cove home security offers are decent, affordable, and simultaneously of high-quality. There will not be any damages during the first days of usage, and their security systems can be easily considered durable ones. As for drawbacks, it is a basic plan that can bound you to a 3-year commitment. BBB rating is A.
FAQs on Cove Security System
Is Cove Security System Compatible With Alexa?
Will Cove Benefit My Homeowners’ Insurance?
To learn the eligibility for discounts, one should contact his insurance company.
What Options Are Available with Cove’s Mobile App?
Does Cove Fit Renters?
Pros and Cons of Cove Security System
There are both pros and cons of their security system which you could see with our article above. Still, take a look at their brief description.
Your Safety is Under Control
Being relatively new to the market, the Cove security system has managed to satisfy many users who access simultaneously affordable prices and decent equipment. It fits renters, has many features, and easy to use. Decide in the favor of the company if you want to have your security under the highest-rate control without efforts.
Total Score 8.3/10
Ease of Use